FAQ About Event Hosting and Course Creation
This page collects short questions about hosting events and creating courses. If you want the full flow of preparation and event-day operations, see the Operations Guide.
Can I host an event with the app?
Yes. Anyone can create and publish an event for free after registering an account and logging in.
- Up to 10 plays per day can be run for free
- Plays are counted per "participant x category". Even if the same participant replays the same category, the play count does not increase
- Courses where the number of spots (controls excluding start and finish) is 2 or fewer and the time limit is 60 minutes or less (or with no time limit) are treated as trial courses and do not count toward play limits
:::note Events held outside Japan From September 1, 2026, the daily play quota for events held outside Japan depends on the organizer's plan (for example, 30 plays with the Organizer Plan). See the Pricing and Billing FAQ for details. :::
:::note About copying events There is no function to duplicate an entire event to create another event. For reuse of past events, see How can I reuse an existing event?.
That said, there is a function to copy a single course within the same event (useful for quickly creating courses that differ only in scoring). For details, see Can I copy a course?. :::
What is the basic structure for creating a course?
Use the following structure.
- Create an Event
- Create Categories inside the event
- Create a Course for each category
One event can have multiple categories, each with different course rules such as time limit or punch method.
For detailed settings, see Create an event and set the basics and Course and spot settings.
How can I host an event for more than 10 participants?
If the number of daily plays exceeds 10, you can use the following methods.
Purchase additional play slots
You can add daily play slots by in-app purchase. Added slots remain valid for 7 days from the purchase date, and can be purchased multiple times.
Use trial courses
Courses where the number of spots (controls excluding start and finish) is 2 or fewer and the time limit is 60 minutes or less (or with no time limit) do not count toward the play limit, so short trial courses can be used without that limit.
How can I limit who can join an event?
Normally, anyone can play a public event. If you create an event that requires participation approval, only approved people can play.
Create an approval-based event
When creating a new event, turn on Participation approval required for play. You can also change this setting after creating the event.
:::note Organizer Plan feature Creating approval-based events requires the Organizer Plan. :::
Flow of participation requests
- The participant taps Apply to Join for the desired category
- The organizer checks the request from the Player List card on the event management screen (dashboard)
- The organizer taps the user and chooses Approve or Reject
- After approval, the participant can play the course
How to make the records visible to everyone after the event
In approval-based events, participants can see records only for the categories they were approved for. To make them available to everyone after the event:
- Change each category visibility to View Only
- Change the event so that approval is no longer required
See Application and approval management and Category settings for details.
How can I manage Entry Numbers? (Duplicates and number of digits?)
An Entry Number (check-in number) can have up to 9 digits (maximum value 999,999,999). Numbers outside this range are not accepted.
You can manage them with the following settings:
- Allow duplicates: You can assign the same number to multiple participants
- Sequential auto-numbering with a Roster: Following the Roster, Entry Numbers can be assigned by sequential auto-numbering
See Application and approval management for details.
The Reception QR (check-in QR code) does not appear or cannot be selected. Why?
The Reception QR can be generated only for events whose approval settings are configured for reception.
- Standard event: Turn on both Require approval (participation approval) and Require Entry Number
- Safety Tracking Event: Turn on Require Entry Number
Once the conditions are met, the Reception QR card appears in the Participants group on the dashboard. The check-in QR must be scanned online and cannot be used for permanent (no time limit), private, or ended events.
For details, see Application and approval management - Requirements for using the check-in QR.
Can I set a start date and time?
Yes. You can set a start date and time in the category settings.
If participants keep the play screen open, play starts automatically at the specified time.
:::note Organizer Plan feature A simultaneous start (specifying a start date and time) requires the Organizer Plan. :::
Can I delete a category I created?
- You can delete a category if nobody has played it yet
- If play records already exist, it cannot be deleted, but you can change it to Invisible
For how to think about post-event visibility and cleanup, see Operations Guide - After the Event.
How can I reuse an existing event?
There is no function to copy an event and create a separate event from it. If you want to reuse a past event, consider one of the following methods.
Method 1: Reuse the existing event itself
- Rename the existing event and use it again
- Keep the existing spots and create new courses and categories
- Change unnecessary old categories to Invisible or View Only
Method 2: Export and import spot data
- Export spot data as CSV from All Spots in the old event
- Create a new event and import the spot data as CSV
:::note What can be imported by CSV Only the name, description, and location, latitude and longitude, are included. Photos need to be registered manually. :::
For how to think about reuse and visibility settings, also see Operations Guide - After the Event.
Can I copy a course?
Yes. In the course editing screen, open the "…" / "︙" (More) menu and choose Copy Course to duplicate the same course within the same event. In the confirmation dialog, enter a name for the new course and tap Copy to create it (if you leave the name empty, it becomes "Copy of <original course name>").
This is handy when you want to quickly create a course that uses the same set of spots but differs only in scoring.
:::note Organizer Plan feature Copying a course requires the Organizer Plan. If you have not subscribed, a 🔒 appears at the end of the menu item, and tapping it does not create a copy. It is also unavailable in iOS Lite events and Safety Tracking events. :::
:::note A separate function from "copying a whole event" This describes the function to duplicate a single course within the same event. There is no function to copy an entire event as a whole (About copying events). :::
What is carried over when you copy a course?
The new course created by the copy shares spots (checkpoints) and quizzes with the original course. The following shows what is copied and can be edited independently, and what is shared.
| Item | Behavior after copying |
|---|---|
| Scoring (point settings) | Copied, and can be edited independently per course |
| Quiz assignments | Copied, and can be edited independently per course |
| Start / finish designation | Copied, and can be edited independently per course |
| Course type (point / score, etc.) | Copied; the new course keeps the same type as the original |
| Spots (coordinates, name, QR Code Punch settings, category assignment) | Shared. Editing them affects both courses |
| Quiz content (questions, choices, etc.) | Shared. Editing it affects both courses |
| Spot photos / images | Shared. Editing them affects both courses |
The confirmation dialog also shows: "Enter a name for the new course. Spots and quizzes are shared with the original course (not duplicated)."
Frequently asked questions
Q. After copying, if I edit a spot from the original course, will the change apply to the new course too?
A. Yes. Spots and quizzes are shared between courses, so editing one affects both courses (it is shared, not duplicated). On the other hand, scoring, quiz assignments, and start / finish are independent per course, so you can change just one of them.
Q. Can I copy a course to another event?
A. No. A copy is created only within the same event. If you want to reuse spots in another event, use the CSV export / import described in How can I reuse an existing event?.
Q. Is the play count carried over to the copied course?
A. No. The new course has no play statistics and starts from 0.
Q. I can't find "Copy Course" in the menu.
A. An Organizer Plan subscription is required (if you have not subscribed, a 🔒 appears in the menu). It is also unavailable in iOS Lite events and Safety Tracking events.
:::tip The course name is a management name The course name is a management name for the organizer that is not shown to participants. After copying, feel free to change it to anything that is easy to recognize. :::
For detailed steps, see Course and spot settings - Copy a course.
Can I create a course that uses quizzes?
Yes. You can create courses that use the quiz feature for free.
How do I set up bonus points (QR & combo)?
On score-based courses (Score / Score (Free Start and Finish)), you can set up two types of bonus points. Both are set up from the smartphone app (iOS / Android); they cannot be set up in the web version.
- Bonus QR — A QR code that awards points when a participant scans it during play. Create it from the Bonus QR card under Prepare (Android: Prepare for distribution) on the event management screen (dashboard). You can create up to 50 per event, each worth 1 to 999 points, and the same QR is added only once per play. It currently supports individual play only and cannot be used in team events or in permanent (no time limit) events. For details, see Event dashboard - Bonus QR.
- Combo Bonus — A rule that automatically awards points when a participant visits a set number of the specified checkpoints (no participant action is required; no notification or badge appears on achievement, and the points are reflected in the score automatically). Within a single rule, only the points of the highest threshold reached are awarded (they are not cumulative). Set it up from the "…" / "︙" (Options / More) menu on the course editing screen. Unlike Bonus QR, it can also be used in team events. For details, see Course and spot settings - Combo Bonus.
:::note Setting bonus points blocks older versions of the app For events where either Bonus QR or Combo Bonus is set, participation from older versions of the app that do not support the feature is blocked until they update. Make sure you can guide participants to update the app.
Deleting all Bonus QR codes lifts the block, but once a Combo Bonus has been set even once, deleting all of its rules does not lift the block. :::
Is test play necessary before publishing a course?
It is not strictly mandatory, but test play is strongly recommended to confirm safety and checkpoint settings in advance.
Preparation including test play is summarized in Preparation Before the Event.
Where should I start if I want the overall flow?
The following starting points usually work well.
- If you want to check settings: Organizer Guide
- If you want preparation and event-day flow: Operations Guide
- If you want to solve symptoms directly: Troubleshooting