FAQ About Team Play
This page summarizes common Team Play questions in a short format. If you want the joining flow and rules in one place, see Participant Guide - Team Play.
What is a Team Number?
It is the number used to link members of the same team. Participants who enter the same number become one team.
The organizer may assign it in advance, or each team may decide it on the day. In the app, you enter it in the same field as the Entry Number (in Team Play categories, the Entry Number is the Team Number).
How many people can join a team?
The organizer sets a maximum team size per category. If you try to start with a team that has reached its capacity, the message "This team has reached its maximum capacity and can no longer accept any new participants." appears. Capacity counts members who have started or finished; retired members are not counted, so someone else can join in their place.
Can I join a team using the same account on two smartphones?
No. If the same account is already participating on another device, a warning appears. Log in with a separate account for each member.
Do all team members have to start at the same time?
In the app, no. The team start time is the time of the first member who starts (if members start at different times, the team's elapsed time becomes longer accordingly).
However, some events assume a simultaneous start, so check the organizer's guidance.
Do all team members have to finish together?
In the app, members can finish at different times. The team finish time is the time of the last member who finishes, but the team result is not settled while even one member is still playing. Make sure nobody has forgotten to finish.
How the team result is finalized depends on the rules of each event.
What happens if one member retires?
In the app, it is handled as follows.
- The team is treated as finished once every member other than those who retired (DNF) has finished. It is not finished while any member is still playing
- Points earned by a retired member count toward the team score only for visits made before the team finish time. Visits after the finish time are not counted
- If all members who started retire, the team is also treated as retired (DNF)
- Retired members do not count toward the capacity, so another member can join with the same team number instead
The rule the event adopts (for example, requiring everyone to finish) may differ from this, so the organizer's guidance ultimately takes priority.
Can Team Play be used offline?
Joining a team before the start (registering the Team Number) requires communication, so do it in a place with a connection.
Even if communication is lost temporarily during play, records may still be retained, but location sharing and real-time score reflection may be delayed. They are synchronized after reconnection.
What if another member visits the same checkpoint?
Even if members of the same team visit the same checkpoint (shown as "spot" in the app) more than once, the score is counted only once.
When communication is available, if you try to punch, the message "This visit could not be recorded because another team member has already visited." appears and it is not recorded. If a duplicate is recorded because communication was lost or for another reason, the score of the record visited first is adopted.
Can we use team messages?
Yes. In Team Play, members of the same team can exchange messages. This is useful for strategy sharing and coordinating meeting points.
Can bonus points be used in Team Play?
Combo Bonus works in team competition too, and is reflected in the team's total score, ranking, and the team result CSV. Bonus QR cannot be used in team competition (if you scan one, "Bonus QR codes are not available in team events yet." appears).
For details, see Bonus points (QR & combo).