Record Actions from the Live Console
The Live Console is not only for monitoring: event staff can also act on participants' records. From the headquarters PC, you can judge photos, adjust scores, force-end play, and more, just as in the smartphone app.
1. Who can act and how to open the actions
- Actions are available to the event's owner, managers, and operators. People without permission see "Read-only (you do not have permission to manage this event)", and no action buttons appear.
- In the Participants tab at the bottom, click a participant's row to show the action buttons in the Participant Detail Panel on the right.
- You cannot act while viewing a replay or a past day ("Switch back to the live view to perform actions" is shown).
- When you press an action button, a Confirmation dialog shows the values before and after the change, and Confirm applies it (only the photo judging buttons for Accept, Pending, and Clear apply without confirmation).
2. List of actions
| Action | Where in the Participant Detail Panel | Target records | Notes |
|---|---|---|---|
| Photo judging (Accept, Pending, Reject) | Photo Check tab | Finished and DNF | The tab appears only when there is a category that punches with the camera. Pressing the same judgment again returns the photo to Unchecked. When rejecting, you can choose Reject only or Reject & Deduct N pt (deduction only on score courses, when the spot is worth 1 point or more). Undoing a rejection also removes its deduction |
| Score adjustment | Adjust score in the Adjustment section | Finished and DNF | Score courses only. Enter the points to add or subtract and a reason. Each adjustment can be removed with Delete Adjustment |
| Adding and canceling visits | Controls in the same section (Select a control → Mark as Visited, and Cancel Visit on each row) | Finished and DNF | Score courses only. Combo Bonuses are recalculated each time you add or cancel a visit. Canceling also removes the photo deduction for that spot |
| Edit Start Time / Edit Finish Time | Actions | Finished and DNF | Only the hours, minutes, and seconds can be changed (the date cannot be changed). Elapsed time and score are recalculated. A warning appears in mass-start categories |
| Change from Finished to DNF / Change from DNF to Finished | Actions | Finished and DNF | |
| Change Entry Number | Entry Number | Including records in progress | The number changes in the roster and in that person's records for that category. Not available in team categories. To change a number imported from the roster, import the CSV again |
| Set alias name | Actions | Including records in progress | Applied to both the alias in the roster and the record |
| Input memo / Update Team Name | Actions | — | Team names apply to team categories only |
| Force End Play | Device actions | In progress | Timing on the participant's device stops and cannot be resumed. The record becomes DNF. If an SOS is active, it is resolved as well |
| Punch remotely | Device actions (choose a Control to punch) | In progress | The participant's device receives it and punches. While the device is offline it is not delivered, and it is processed once the device reconnects |
| Resolve SOS | Device actions | SOS active | The resolution is sent to the participant's device |
| Direct Messages | Device actions | — | Only when direct messaging is enabled in the event settings. The participant receives a notification |
| Broadcast | Broadcast at the top of the screen | — | Sent to all participants in the event or to the participants of a category. No push notification is sent; participants see it when they open the event in the app |
Set alias name and Change Entry Number are paid features and require the Organizer Plan.
Messages shown when an action is not available
- Records in progress: "Can't change the score while running (do it after the finish)". Photo judging, score adjustment, and adding and canceling visits are done after the participant finishes
- Team records: "Team scores can't be changed from the web"
- Participants who have not started yet: "Record actions are not available because this participant has not started yet"
- When someone else changed the same record first: "Changed on another device. Reload and review."
3. Actions available only in the smartphone app
- Adding and canceling visits on Fixed Order courses (±1 to the number of controls passed), and score adjustment on Fixed Order courses
- Photo judging, score adjustment, and adding and canceling visits on team records
- Photo judging and score adjustment on records in progress (in the smartphone app as well, make deductions and adjustments after the participant finishes. See Photo Check — Judging plays that are still in progress)
For actions in the app, see Results and Data Export — Actions from the results screen.
4. Things to watch out for
If the same participant's record is edited at the same time from the headquarters PC and the smartphone app, or from two PCs, the side that confirms later may stop with "Changed on another device", or an unintended value may remain. Have one person handle each participant's record, and after acting, check that the score and time are as expected.
The participant's device may process only the last of the remote punches it receives. If you want the participant to pass two or more spots, send them one at a time, and send the next only after confirming that the previous one is reflected in the device's record. Also, you do not need to manually mark a remotely punched spot as visited after the finish (add it only if it is not reflected).
Even if, after you edit the start or finish time, the time exceeds the automatic end time (for Fixed Order courses, the maximum play duration; for score courses, the time limit plus 1 hour or 8 hours, whichever is longer), the record does not become DNF automatically. If your event's rules call for DNF, use Change from Finished to DNF.
If organizers ended play first (by forcing it to end, changing it to DNF, and so on) and the participant's device still has controls or points that did not reach the record, this banner appears in the participant details panel and a mark appears next to the name in the participant list (the record details in the mobile app show the same banner). Compare the device and record checkpoints and raw points in the banner, and if needed, add them with Score adjustment on score courses (on Fixed Order courses, correct them in the mobile app). The control visits themselves have arrived, so marking the same control as visited by hand changes nothing. The banner disappears once the record catches up with the device.