Live Monitoring
This page explains how to check participant status in real time on the event day.
:::tip For Safety Tracking Events If you want monitoring features dedicated to Safety Tracking Events, see Safety Monitoring. :::
:::tip If you also want the event-day flow If you want to review the flow from reception and start to HQ operation and finish, see Operations Guide - Event day operations. :::
Start live monitoring
- Smartphone App
- Web
Select the target event from the event management screen (dashboard) and tap Live Tracking.
Open the event details page at /events/{eventId} and the live monitoring screen appears. Use the left sidebar tabs to switch views.
Live map
Participant locations are shown on the map in real time.
- Participant markers - Each participant is shown with a color-coded marker
- Track lines - The route each participant moved is drawn as a polyline
- Spot markers - Course spots are shown on the map
Tap a marker to check information such as the participant name, score, and elapsed time.
Operator location sharing
When an operator starts sharing their current location, other operators can see that position on the live map. If sharing is not stopped manually, it stops automatically after 24 hours.
Participant list
The list shows participants who are currently playing.
| Item | Description |
|---|---|
| Name | Participant display name |
| Status | Playing / Finished / Canceled / Force-ended |
| Score | Current score |
| Elapsed time | Time since start |
| Distance | Distance traveled |
| Visited spots | Visited spots, where S means start, F means finish, and numbers mean control spots |
| Battery level | Battery state of the participant device, smartphone app only |
The participant list can be sorted by Entry Number or by the default order.
Spot visit status
You can check in real time how many participants have already visited each spot. This is useful for understanding overall progress.
Real-time rankings
Rankings by category are updated in real time.
- Displayed by score, or by time when scores are tied
- The top three positions show trophy icons
- Finished participants and participants still in progress are shown separately
Send messages
You can send messages to participants during the event.
- Broadcast message - Announcement for all event participants
- Direct message - Message to a specific participant
:::note Message restrictions If the event setting Restrict in-event message sending to organizers only is enabled, participants cannot send messages. :::
Administrative actions
The following actions are available during live monitoring.
| Action | Description |
|---|---|
| Force finish | Ends the play session of a participant who is still active |
| Change status | Switches between finished and canceled |
| Set alias name | Sets an alternate name used in result display (Organizer Plan required) |
These administrator operations are available only in the smartphone app. They cannot be performed from the web event page.
Update frequency
- Participant positions, participant list, and ranking: Server updates are received and displayed in real time (no manual refresh needed).
- Position update interval: Sent every few seconds to a few minutes depending on the participant device's location mode (Standard / Smart 1 / Smart 2) and battery saver mode. Participants farther from a spot may have longer update intervals.