Safety Monitoring
This page explains how to operate and monitor a Safety Tracking Event on the event day. For how to create this kind of event, see Create an event and set the basics.
What this page covers
- Where to open the monitoring screen
- What you can confirm on the screen
- Where to use management commands such as SOS handling and force finish
What this page does not cover in detail
- The overall concept of the Safety Tracking feature
- Recommended settings by activity type
- How to handle overdue return cases or field decisions
Those are organized in Safety Tracking and Operations Guide - Safety checks and return confirmation.
For how to judge overdue-return candidates or when to make phone calls, see Operations Guide - Safety checks and return confirmation.
If you want organizer setup, participant guidance, and activity-type-specific settings as well, see Safety Tracking.
Open the monitoring screen
Select the target event from the Manage screen and tap Manage event to open the monitoring screen. On the web, you can check participant locations from the event details page, but management commands such as SOS handling and force finish are available only in the smartphone app.
Things to confirm before starting
- The target event is published
- Participants have already started sharing their location
- Participants can be identified by display name or Entry Number
- Someone on staff has the smartphone app available
If SOS handling or force finish may be needed, it is safer to have at least one staff member at HQ who can operate the smartphone app.
How to read the monitoring screen
Map view
Participant locations appear on the map as markers. Marker size changes according to participant status, and more urgent statuses are shown with larger markers.
Participant status
Participant communication status is judged automatically based on how much time has passed since the last received location.
| Status | Color | Condition |
|---|---|---|
| Normal | Green | Within 10 minutes since the last received location |
| Caution | Orange | 10 to 30 minutes since the last received location |
| Warning | Red | More than 30 minutes since the last received location |
| Inactive | Gray | Not currently active |
Participant information
For each participant, you can confirm:
- Display name / Entry Number
- Status such as sharing, finished, or canceled
- Elapsed time
- Battery level
- GPS accuracy
- Time since the last location update
Participants with active SOS are shown first. After that, active participants are listed in Entry Number order.
What to look at first
- Participants with active SOS
- Participants in Warning or Caution state
- Participants whose updates have stopped for a long time
- Participants who have not ended sharing
For detailed priority and first-response thinking, see Safety Tracking - Monitoring, SOS handling, and ending location sharing.
SOS handling
When a participant sends an SOS, an alert popup appears on the monitoring screen.
Contents of an SOS alert
- Participant name / Entry Number
- SOS message if the participant entered one
- Location when the SOS was sent
- Time of the SOS
Resolving an SOS
After confirming the situation and finishing the response, you can mark the SOS as resolved. An SOS can be cleared either from the participant side or from the organizer side.
This page explains where to confirm SOS and where to mark it resolved. For the timing of phone calls or decisions about on-site checking, see Operations Guide - Safety checks and return confirmation.
Management commands
| Command | Description |
|---|---|
| Force finish | Ends the participant session forcibly. An active SOS is also resolved at the same time |
| Set alias name | Changes the participant display name on the monitoring screen |
| Edit note | Records a note about the participant |
When to use Force finish
- The participant forgot to stop sharing
- The participant cannot stop from their device because of trouble
- Return confirmation is complete and you only need to clean up the sharing state
Force finish is useful, but it does not replace actual return confirmation. Make the decision together with field confirmation and communication results.
Location transmission interval
The transmission interval set when creating the event affects how status is judged.
| Interval | Recommended use |
|---|---|
| 1 minute | Short races or cases where fine-grained monitoring is required |
| 3 minutes | General safety management, default |
| 5 minutes | Long events where you want to reduce battery use |
When the interval is longer, participants are more likely to move into Caution or Warning state. Consider the configured interval when interpreting status.