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Subscription and Billing

This page explains the Organizer Plan for event organizers and how billing is handled.

If you want to see where the Organizer Plan is needed first

If you want to see which features actually require the Organizer Plan, also check Staff roles and permissions, Application and approval management, and Results and data export.

Plan comparison​

FeatureFreePlayer PlanOrganizer Plan
Create and publish events✅✅✅
Basic course and spot setup✅✅✅
View past play recordsLast 30 daysUnlimitedUnlimited
Export PDF maps and spot lists (personal use)-✅✅
Approval-required entry (including automatic approval by Event Number)--✅
Require Entry Number--✅
Add event managers and event operators--✅
Mass start setting--✅
Always activate Live Tracking--✅
Hide other participant locations--✅
Hide live map and results list--✅
Hide result details and captured photos--✅
AI photo verification--✅
Restrict in-event messages to organizers only--✅
URL to open when play ends--✅
CSV import and export for spots, entry lists, and results--✅
Export PDF maps and spot lists (for event distribution)--✅
Upload a PDF file to a category (distributed to participants)--✅
Display KML shape data on the map--✅
Copy Course--✅
Automatic scoring (when 11 or more eligible spots)--✅
Secret Settings and pause controls (Score courses)--✅
Save an event's spots to My Spots (creating My Spots, importing, and saving from Public Spots are free)--✅
Use a paid public map as the background map--✅
Full rows in event analysis (free: top 3 rows; iOS)--✅
Sell paid courses (Japan stores only)--✅

Untimed legs on Fixed Order courses (Pause until next control) can be set without a plan (see Course and Spot Settings — Pause spots). Automatic scoring is free to use when there are 10 or fewer eligible spots (the menu item still shows 🔒, but it runs). The School/Club Plan (for organizers outside Japan) includes every Organizer Plan feature and raises the daily play limit to 100 (see Pricing and Billing FAQ — Pricing for events outside Japan). For how plays are counted at a school or club and how to choose a plan, see Using NaviTabi at a School or Club (Outside Japan).

How personal-use and event-distribution PDFs differ

Personal-use PDFs are exported from PDF Map on the category screen, and event-distribution PDFs from Prepare → PDF Map on the event management screen. See Printable PDF Maps for where to export them and what the limits are.

Settings that do not need a plan

Enable direct messaging with event operators is available without the Organizer Plan.

Relationship between added staff and the plan

Even if you add event managers or event operators to an event, Organizer Plan features are not shared automatically. The Organizer Plan-only features above can be used only by the subscribed user.

Event managers can still handle basic management tasks such as event editing, application and approval management, and result review, but that does not mean every Organizer Plan feature becomes available to them. If multiple people run the event, decide in advance which actions are handled by the owner or the subscribed user.

Creating events itself is free

You can create and publish events even without the Organizer Plan. Consider subscribing only when you need the advanced features above.

When a plan takes effect on an event​

For events outside Japan, whether the daily play limit becomes 30 (Organizer Plan) or 100 (School/Club Plan) is decided from the organizer plan information recorded on each event. This information is updated at the following times.

  • When the subscriber creates an event in the app, and when they open the event's dashboard
  • By a scheduled server process (several times a day)

Right after subscribing, opening the event's dashboard once speeds up the update. After the plan expires, the 30 / 100 limit is kept for 7 days (grace period).

Rights granted without a subscription
  • Through a separate arrangement with support, paid features may be unlocked or the play limit removed for a specific event only. In that case, managers who are not subscribers can also use paid features on that event
  • A plan granted through a separate arrangement is shown as "Separate arrangement" under Subscription in Settings. Contact support to change or cancel it

How to purchase the plan​

If you need an invoice, subscribe on the Web

If you need an invoice or a receipt in the name of a school or a company, read Pricing and Billing FAQ — What if I need an invoice or a receipt? before you subscribe. If you subscribe through the App Store or Google Play, we cannot issue an invoice, and the billing name cannot be changed afterwards.

  1. Open the Settings screen in the app
  2. Select Subscribe to paid plan (or Subscription if you already have another plan)
  3. Choose Organizer Plan
  4. Select the billing cycle, such as monthly or yearly
  5. Complete payment in the App Store on iOS or Google Play on Android

The Organizer Plan and the School/Club Plan can also be purchased on the NaviTabi Web plan page. A plan subscribed on the Web is active in the app as long as you log in with the same NaviTabi account, and the same plan cannot be purchased again in the app (see Pricing and Billing FAQ — How do I subscribe to a paid plan?).

Upgrade and downgrade​

  • Player Plan -> Organizer Plan (upgrade): The switch applies immediately.
    • iOS: The unused portion is refunded pro rata, and you are charged for the new plan (the renewal date changes to the switch date).
    • Android: The billing period stays the same, and you are charged the prorated difference for the remaining period.
  • Organizer Plan -> Player Plan (downgrade)
    • iOS: Applies on the next renewal date. Until then you can use Organizer Plan features.
    • Android: Applies immediately after the switch operation (the billing-amount change takes effect from the next renewal date).

Restore purchases​

Because the subscription is tied to your NaviTabi account, it is normally reflected as soon as you log in with the same account after changing devices or reinstalling the app. If it is not, tap Restore Subscription on the purchase screen under Settings -> Subscription. For one-time purchases such as additional play slots, tap Verify purchases in Settings.

How to cancel​

Cancel where you subscribed (App Store / Google Play / Web). Open Settings -> Subscription in the app: the store is shown next to the plan name (for example "Organizer Plan(Web)"), and tapping it opens Manage subscription, which takes you to that store's management page.

See Pricing and Billing FAQ — How to cancel for the steps in each store. After canceling, all features stay available until the end of the current subscription period.

Review purchase history​

Log in to NaviTabi Web and open Purchase History from My Page to review past purchases. It shows purchase date, event name, category name, and amount.