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Subscription and Billing

This page explains the Organizer Plan for event organizers and how billing is handled.

If you want to see where the Organizer Plan is needed first

If you want to see which features actually require the Organizer Plan, also check Staff roles and permissions, Entry management, and Results and data export.

Plan comparison​

FeatureFreePlayer PlanOrganizer Plan
Create and publish events✅✅✅
Basic course and spot setup✅✅✅
Entry management with approval and rejection--✅
Add event managers and event operators--✅
Mass start setting--✅
Always activate Live Tracking--✅
Hide other participant locations--✅
Hide results and live map--✅
Require Entry Number--✅
CSV import and export for spots and results--✅
Export PDF maps and spot sheets--✅
Export IOF-XML Ver3 results--✅
Completion URL redirect--✅
Restrict messages to organizer only--✅
Relationship between added staff and the plan

Even if you add event managers or event operators to an event, Organizer Plan features are not shared automatically. The Organizer Plan-only features above can be used only by the subscribed user.

Event managers can still handle basic management tasks such as event editing, entry management, and result review, but that does not mean every Organizer Plan feature becomes available to them. If multiple people run the event, decide in advance which actions are handled by the owner or the subscribed user.

Creating events itself is free

You can create and publish events even without the Organizer Plan. Consider subscribing only when you need the advanced features above.

How to purchase the plan​

  1. Open the Settings screen in the app
  2. Select Subscription
  3. Choose Organizer Plan
  4. Select the billing cycle, such as monthly or yearly
  5. Complete payment in the App Store on iOS or Google Play on Android

Upgrade and downgrade​

  • Player Plan -> Organizer Plan: when upgrading, only the prorated difference is charged
  • Organizer Plan -> Player Plan: the downgrade takes effect after the current billing period ends

Restore purchases​

After changing devices or reinstalling the app, you can restore a previous subscription from Settings -> Subscription -> Restore Purchases.

How to cancel​

Cancel the subscription from the app store settings. You cannot cancel from inside the NaviTabi app.

On iOS

Open the Settings app -> your name -> Subscriptions -> select NaviTabi and cancel it.

On Android

Open the Google Play app -> profile icon in the top-right corner -> Payments & subscriptions -> Subscriptions -> select NaviTabi and cancel it.

All features remain available until the end of the current subscription period after cancellation.

Review purchase history​

Log in to NaviTabi Web and open Purchase History from My Page to review past purchases. It shows purchase date, event name, category name, and amount.