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Subscription and Billing

This page explains the Organizer Plan for event organizers and how billing is handled.

:::tip If you want to see where the Organizer Plan is needed first If you want to see which features actually require the Organizer Plan, also check Staff roles and permissions, Application and approval management, and Results and data export. :::

Plan comparison​

FeatureFreePlayer PlanOrganizer Plan
Create and publish events✅✅✅
Basic course and spot setup✅✅✅
View past play recordsLast 30 daysUnlimitedUnlimited
Export PDF maps and spot sheets (personal use)-✅✅
Application and approval management--✅
Add event managers and event operators--✅
Mass start setting--✅
Always activate Live Tracking--✅
Hide other participant locations--✅
Hide live map and results list--✅
Require Entry Number--✅
CSV import and export for spots and results--✅
Export PDF maps and spot sheets (for event distribution)--✅
Display KML shape data on the map--✅
Automatic scoring (when 11 or more eligible spots)--✅
About 25% off additional play slot purchases (for events you manage; Japan stores only)--✅
Completion URL redirect--✅
Restrict messages to organizer only--✅

Automatic scoring is free to use when there are 10 or fewer eligible spots.

:::caution Relationship between added staff and the plan Even if you add event managers or event operators to an event, Organizer Plan features are not shared automatically. The Organizer Plan-only features above can be used only by the subscribed user.

Event managers can still handle basic management tasks such as event editing, application and approval management, and result review, but that does not mean every Organizer Plan feature becomes available to them. If multiple people run the event, decide in advance which actions are handled by the owner or the subscribed user. :::

:::tip Creating events itself is free You can create and publish events even without the Organizer Plan. Consider subscribing only when you need the advanced features above. :::

How to purchase the plan​

  1. Open the Settings screen in the app
  2. Select Subscription
  3. Choose Organizer Plan
  4. Select the billing cycle, such as monthly or yearly
  5. Complete payment in the App Store on iOS or Google Play on Android

Upgrade and downgrade​

  • Player Plan -> Organizer Plan (upgrade): The switch applies immediately.
    • iOS: The unused portion is refunded pro rata, and you are charged for the new plan (the renewal date changes to the switch date).
    • Android: The billing period stays the same, and you are charged the prorated difference for the remaining period.
  • Organizer Plan -> Player Plan (downgrade)
    • iOS: Applies on the next renewal date. Until then you can use Organizer Plan features.
    • Android: Applies immediately after the switch operation (the billing-amount change takes effect from the next renewal date).

Restore purchases​

After changing devices or reinstalling the app, you can restore a previous subscription from Settings -> Subscription -> Restore Purchases.

How to cancel​

Cancel the subscription from the app store settings. You cannot cancel from inside the NaviTabi app.

:::note On iOS Open the Settings app -> your name -> Subscriptions -> select NaviTabi and cancel it. :::

:::note On Android Open the Google Play app -> profile icon in the top-right corner -> Payments & subscriptions -> Subscriptions -> select NaviTabi and cancel it. :::

All features remain available until the end of the current subscription period after cancellation.

Review purchase history​

Log in to NaviTabi Web and open Purchase History from My Page to review past purchases. It shows purchase date, event name, category name, and amount.